If you thought the past year brought aggressive expectations from consumers, you might want to brace yourself for the next 12 months. And you can’t really blame them. That mentality isn’t greedy or unfounded or above and beyond the realm of reason. After all, in a world where social security numbers were compromised in an…
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Since its inception in 2009, bitcoin has revolutionized the payments space. It runs on blockchain technology, a system for digital interactions that doesn’t require an intermediary to regulate the transaction. The configuration of blockchain technology provides both authentication and authorization, which are vital to digital transactions. We see applications for blockchain technology in several important…
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The demand for safer data, faster payments and better experiences presents great opportunity, but also significant challenges. The way we pay is changing. As shopping habits evolve, e-commerce and m-commerce methods such as in-app and one-click ordering are becoming increasingly popular. In addition, the exponential growth of the IoT is introducing a wealth of new…
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While Adobe Holiday Insights has predicted that the 2017 holiday season may be the first to break the $100 Billion mark in online sales, it’s not all good cheer for merchants. The larger volume of sales in November and December, especially around peak dates such as Black Friday and Cyber Monday, is always followed by…
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Personalization has become a customer expectation. No matter where they go, what device they are using or how they choose to interact with brands, consumers are getting accustomed to seeing “intelligent offers” that relate directly to them and their circumstances. The retail and hospitality industries are leaving no stone unturned in living up to these…
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2020. What once seemed like a far-off and futuristic date is just around the corner. Even if 2020 doesn’t deliver on the space travel and intelligent robots promised in science fiction, we can be confident that Americans will at least have access to new payments systems that are suited to the modern digital economy. 2020…
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Not only is the holiday season the busiest and most profitable time of year for retailers, it’s also the most lucrative season for fraudsters. It’s easy to feel helpless. Fraudulent transactions and chargebacks can have a serious impact on your business: in 2016, e-commerce fraud grew by 31% during the holidays, costing merchants 7.5% of…
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