Only two months after Mastercard eliminated the signature requirement on credit and debit card transactions, Discover says it also will drop the sometimes controversial cardholder authentication method. Beginning in April 2018, Discover will no longer require signatures at the point of sale for credit and debit transactions on the Discover Global Network in the U.S.,…
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While Adobe Holiday Insights has predicted that the 2017 holiday season may be the first to break the $100 Billion mark in online sales, it’s not all good cheer for merchants. The larger volume of sales in November and December, especially around peak dates such as Black Friday and Cyber Monday, is always followed by…
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Personalization has become a customer expectation. No matter where they go, what device they are using or how they choose to interact with brands, consumers are getting accustomed to seeing “intelligent offers” that relate directly to them and their circumstances. The retail and hospitality industries are leaving no stone unturned in living up to these…
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2020. What once seemed like a far-off and futuristic date is just around the corner. Even if 2020 doesn’t deliver on the space travel and intelligent robots promised in science fiction, we can be confident that Americans will at least have access to new payments systems that are suited to the modern digital economy. 2020…
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Mastercard’s enhanced security strategy is getting a personnel boost through the addition of CIA veteran Jeanne Tisinger as a senior adviser for cybersecurity. In her new position Tisinger will help Mastercard implement and expand its security strategy and public policy initiatives, the company said Friday. “People shouldn’t have to choose between convenience and security,” Ajay…
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Amazon.com Inc. is scaling back its grocery delivery service Amazon Fresh in parts of at least seven states, tweaking its strategy after buying Whole Foods Market in June. The states affected are New York, New Jersey, Pennsylvania, Maryland, Virginia, Connecticut and California. Amazon launched the Fresh delivery service a decade ago in Seattle, which was…
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Starbucks executives did not deliver growth numbers on its Mobile Order & Pay smartphone app during a Nov. 2 fourth-quarter earnings call, but did give it high enough marks to be confident the service will soon be available to all of its customers. In addition, Starbucks president and CEO Kevin Johnson said the company will…
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Not only is the holiday season the busiest and most profitable time of year for retailers, it’s also the most lucrative season for fraudsters. It’s easy to feel helpless. Fraudulent transactions and chargebacks can have a serious impact on your business: in 2016, e-commerce fraud grew by 31% during the holidays, costing merchants 7.5% of…
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