Bank of America Delivers First Widely Available AI–Driven Virtual Financial Assistant

CHARLOTTE – Bank of America is rolling out the first widely available AI-driven virtual assistant of its kind in financial services, Erica, to its 25 million mobile clients. This latest innovation reflects the bank’s continued investment in digital capabilities as part of its high-tech, high-touch client experience, including the Digital Mortgage Experience, mobile car shopping…
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May 18, 2018 0