It’s no secret that financial services organizations are on a digital transformation journey. With increasing tech savvy customers and a growing millennial community, today it seems that everyone is seeking a better digital experience. But one channel does not support all – so how do you balance the needs of your different demographics. Join Jay…
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In many instances, mass transit systems have proven to be catalysts for adoption of new payment technology, starting with the genesis of contactless cards for access to buses and trains in Hong Kong and Japan in the late 1990s. Hong Kong’s Octopus Card is one of the earliest examples of how transit networks can expand…
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Since its inception in 2009, bitcoin has revolutionized the payments space. It runs on blockchain technology, a system for digital interactions that doesn’t require an intermediary to regulate the transaction. The configuration of blockchain technology provides both authentication and authorization, which are vital to digital transactions. We see applications for blockchain technology in several important…
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A few years ago, I attended a session at a community banking conference on how to build a successful balance-transfer credit card program. The speaker summarized the unofficial motto of his bank’s program as: “We want customers to pay off all their balances … except ours.” Everyone in the room laughed. It was a small…
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Paytm Payments Bank is targeting to become the world’s largest digital bank with 500 million bank accounts and aims to turn into an integrated financial services company that offers everything from wealth management to share trading. “We are unveiling our money market fund, launching our debit card and we’ll have the capabilities to allow enterprises…
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2020. What once seemed like a far-off and futuristic date is just around the corner. Even if 2020 doesn’t deliver on the space travel and intelligent robots promised in science fiction, we can be confident that Americans will at least have access to new payments systems that are suited to the modern digital economy. 2020…
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