We get many questions from people about dual interface cards and what happens during a transaction, such as, “When you tap a dual interface card, what is actually happening?” I was asked to go back-to-basics and reveal what happens behind the scenes of a dual interface tap or wave. What if I were to tell…
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Thanks to advancements in security technology and the changing habits of customers, the payment industry is evolving rapidly. With the growing Millennial and Gen X population, the popularity of mobile payments and wallets have increased along with regularity of biometric authentication. This infographic highlights seven trends for the future of payment processing that we’re preparing…
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CHARLOTTE – Bank of America is rolling out the first widely available AI-driven virtual assistant of its kind in financial services, Erica, to its 25 million mobile clients. This latest innovation reflects the bank’s continued investment in digital capabilities as part of its high-tech, high-touch client experience, including the Digital Mortgage Experience, mobile car shopping…
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QRails’ Issuer Processing provides improved flexibility, control and scalability for Amarillo to expand with specialized card products Denver, CO (May 9, 2018) — QRails, Inc. a financial technology company offering sophisticated integrated processing and program management services and other solutions to banks, credit unions, and the digital payments industry, today announced that Amarillo National Bank has…
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What value does artificial intelligence bring to the customer? In the average bank or credit union, day to day transactions seem simplistic and standard. Why invest in AI if it will not benefit the customer? It does, actually, in numerous ways. Many financial institutions view the investment in any type of augmented reality, artificial intelligence,…
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Turnerlittle.com explains what our banks are doing to restore customer faith and assesses which technologies companies will pursue to make positive changes. In Starling Bank’s report Revolution or Evolution, it was found consumers are frustrated with the current banking system. Some of the top concerns include: ‘unclear and complicated language and charges’, ‘complicated products that…
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A number of scandals in banking, both during and after the 2008 financial crisis, suggest that a ruthless focus on the bottom line had been fostered on Wall Street. How to create more ethical cultures in financial services has been a major point of discussion since that time. But how can banks know when they…
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DOWNLOAD INFOGRAPHIC The consumer credit card market is poised to see metal cards become the new sensation, with metal programs offering financial institutions the opportunity to win high value cardholders and fuel business growth. The rising popularity of metal cards has understandably created an eagerness among financial institutions to capitalize on the surging consumer demand…
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Visa CEO Alfred Kelly is less publically adversarial toward market rival PayPal than his predecessor Charlie Scharf, even as Visa’s push for a “single button” for online payments seems to undermine PayPal’s business model. Visa’s 2016 deal with PayPal has boosted Visa‘s financial performance, and Kelly praised several other partnerships with PayPal that “remove friction”…
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October 2008: The global financial crisis led major banks to make acquisitions in an effort to shore up deposits and stave off systemic collapse. Wells Fargo aquired Wachovia; Bank of America acquired Merrill Lynch and Countrywide; J.P. Morgan acquired Bear Stearns and Washington Mutual. In addition, some floundering banks were sold off in pieces post-crash, creating…
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